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Q: I pre-ordered for the PS4 and got a 12-digit Early Access code that grants early access and the pre-order bonus items. You will receive another email at a later date notifying you when your code can be redeemed. When can I redeem it on the Mog Station?Ī: Early Access codes (which grant early access/pre-order bonuses) cannot be redeemed on the Mog Station until closer to the launch of FINAL FANTASY XIV: Heavensward on 23 June, 2015.

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Q: I pre-ordered on PC and got a 20-digit Early Access code that grants early access and the pre-order bonus items. *You will receive your codes via e-mail a few days before the start of Early Access at the latest. You will receive an e-mail when it will be possible to redeem these codes. You will receive an Early access code to be redeemed on the Mog Station for the Windows version and on the PlayStation®Network for the PS4/PS3 versions. Please be sure to confirm that your platform is correct as the pre-order code will be consumed upon use. Select the platform you wish to receive your bonus code for (note that you can only play early access on the platform that you register this code to).

Log into your Square Enix account (the one you use to play FFXIV) and you can redeem your code. You will receive a pre-order code via email that you will be able to redeem on the Heavensward pre-order page. Q: How about if I pre-order from the French Square Enix Boutique? From this page, you can view your Early Access code(s) by selecting the 'View your FFXIV Heavensward early access' button. Log into the site, then click 'My Account' in the upper right section of the screen, and select 'My Profile' in the drop down window. Once these emails are dispatched, you can retrieve your Early Access code(s) any time from your profile page on the Square Enix Store. If you have pre-ordered more than one copy, you should be sent an email containing an Early Access code for each copy purchased. What should happen next?Ī:When pre-ordering from the European Square Enix Store you should receive an Early Access code in a separate email within 30 minutes of placing your order. Q:I pre-ordered from the European Square Enix Store. Please note that these answers apply to the PAL/EU region unless otherwise noted by a 'Global' notice.įor questions relating to the North America region, please refer to this thread.

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